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Housing Reviews & Council Housing Challenges

Help with housing banding, medical priority, unsuitable temporary accommodation and Section 202 reviews

If you believe the council has made the wrong housing decision, failed to properly consider your circumstances, or placed you in accommodation that is unsuitable, we may be able to help you challenge the decision.

Already have a council decision letter? Have it available when you book.

We Can Help If…

  • You disagree with your housing band or a decision refusing or reducing your priority.

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  • Your household’s medical, disability or children’s needs, or supporting evidence, have not been properly considered.

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  • Your temporary accommodation is unsuitable, or you need help requesting a Section 202 homelessness review.

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  • Your housing complaint remains unresolved.

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Unsure whether we can help

Services

Housing Banding & Medical Priority Reviews

If the council has placed you in a housing band that you believe does not reflect your circumstances, we can review the decision and supporting evidence.

We can consider issues including:

  • Disability and mobility difficulties

  • Medical conditions

  • Mental health needs

  • Overcrowding

  • Children's health or additional needs

  • Occupational therapy evidence

  • Difficulties using stairs or accessing the property

  • Whether the council has properly applied its allocation scheme

  • Whether relevant evidence has been overlooked

Where appropriate, we can prepare detailed written representations asking the council to reconsider the decision.

Section 202 Homelessness Reviews

Certain homelessness decisions can be challenged by requesting a review under section 202 of the Housing Act 1996.

This may include decisions concerning:

  • Suitability of accommodation where a statutory review right applies

  • Suitability of accommodation offered by the council

  • Certain homelessness duty decisions

  • Decisions ending particular homelessness duties

There is normally a 21-day deadline for requesting a Section 202 review from the date you are notified of the decision.

If you have received a decision, contact us as soon as possible.

We can:

  • Review the council's decision

  • Identify the issues that may need to be challenged

  • Review your supporting evidence

  • Identify evidence that may still be required

  • Prepare written review representations

  • Help organise your evidence for submission

How It Works

Three clear stages

You remain in control throughout. The agreed fee is confirmed before substantive work begins. You approve the final document before submission.

1

Free 10-Minute Discovery Call

Tell us briefly what has happened and what decision you have received. The call establishes whether your matter falls within the services we provide. There is no detailed legal advice during the discovery call.

2

Scope and Fee Confirmed

If a formal challenge is appropriate, we confirm the scope and fixed fee before work begins. A full review representation is a structured legal document,  not a template letter.

3

Written Representation Prepared

We assess your case and prepare written representations challenging the council’s decision.

Fixed Fee

Fixed-fee representation from £350

Written representations challenging your housing banding or homelessness decision, following assessment of your case.

Evidence

Evidence matters in housing decisions

Housing decisions often depend heavily on the quality of the evidence available. You do not need every document before contacting us, we can help identify what may be relevant.

Useful evidence may include

  • GP letters and consultant or hospital records

  • Occupational therapy reports

  • Social care assessments

  • School or SEN evidence

  • Disability benefit evidence

  • Photographs of the accommodation

  • Council correspondence

  • Support-worker evidence

  • Evidence of how current accommodation affects the household

What a full review representation addresses

A full review representation is more than a short letter.

It is a structured legal document prepared after reviewing the council's decision, your circumstances and the supporting evidence.

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Depending on the case, it may:

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  • Identify errors or gaps in the council's decision

  • Explain your household circumstances

  • Address relevant medical or disability evidence

  • Analyse the council's reasons

  • Explain what evidence appears to have been overlooked

  • Address the relevant housing scheme or legal framework

  • Explain the combined effect of your circumstances

  • Set out the outcome you are asking the council to reach

  • The final document is prepared for submission to the council as part of your review or challenge.

Complaints

Not every housing problem requires a formal review

Sometimes the appropriate route is a complaint to the council or housing provider, or an escalation to the Housing Ombudsman. We will consider whether a complaint is the appropriate procedure for your issue before proceeding.

Stage 1 Complaint

£150

Housing Ombudsman Complaint

£250

Stage 2 Complaint

£175

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Section 202 reviews normally have a 21-day deadline

The deadline runs from the date you are notified of the council's decision. Other housing schemes may impose their own review deadlines. If you have recently received a decision letter, do not wait until the deadline is approaching.

Need advice only?

Book a 1-hour housing advice appointment for £120.

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Suitable if you want advice on your housing situation, council decision, options or next steps, without instructing us to prepare written representations

Why H.A Law Advisory

What distinguishes our approach

Focused Housing Support

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We concentrate on housing review work involving council decisions, suitability, banding, and medical priority, not a general service that handles everything.

Detailed Written Work

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We focus on clear, evidence-based representations rather than generic template letters. Structure and quality of argument matter.

Fixed Fees

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The agreed fee is confirmed before substantive work begins. There are no unexpected charges.

Independent Paralegal Service

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Your matter is handled by a qualified Licensed Paralegal Practitioner providing non-reserved legal services with professional indemnity insurance

Common questions

Do you offer legal aid? No. H.A. Law Advisory provides privately funded fixed-fee services. If your matter requires legal aid, court proceedings, or specialist solicitor representation, you may need to approach an authorised solicitor or law centre.

Do you offer no-win-no-fee services? No. Our housing review and representation services are provided on a fixed-fee basis, confirmed before substantive work begins.

Can you guarantee that the council will change its decision? No. The outcome remains the council's decision, and no representative can properly guarantee the result of a housing review. Our role is to help ensure your case, evidence, and arguments are clearly and properly presented.

Can you represent me in court? H.A. Law Advisory is not a firm of solicitors and does not provide reserved legal activities such as conducting litigation or exercising rights of audience. Where court proceedings or reserved legal representation are required, you will need a solicitor or appropriately authorised advocate. We will tell you clearly if your matter reaches that point.

Can you help before I receive a decision? Possibly. We can assess certain housing problems before a formal decision is made, particularly where there are issues involving medical priority, suitability, or council delay. Book a discovery call so we can identify the appropriate route.

Received a council housing decision? The first step is a free call.

Tell us what decision was made, when you received it, what deadline applies, and what evidence supports your case. There is no obligation to proceed beyond the discovery call.

H.A. Law Advisory

Licensed paralegal  Practice  in England.
Fixed-fee housing review and representation support.

Hashim Ahmed, LLB (Hons), FNALP
Licensed Paralegal Practitioner
Professionally Indemnity Insured
NALP Candidate No. 12520

H.A. Law Advisory is an independent  and Licensed paralegal legal services provider and is not a firm of solicitors. We provide non-reserved legal services only. Clients remain responsible for their own proceedings and submissions unless otherwise agreed and legally permitted.

Where a matter requires reserved legal activity, litigation, advocacy, or regulated representation outside our scope, we will explain this and recommend that appropriate authorised legal representation is obtained.

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