This practical program covers the legal framework of residential tenancies in England and Wales. It details the formation of Assured Shorthold Tenancies, the management of security deposits under protected schemes, and the specific maintenance standards landlords must meet. You will learn the procedures for reporting repairs, your rights regarding privacy and quiet enjoyment, and the regulations surrounding rent increases and eviction notices like Section 21 and Section 8. The final modules outline formal dispute resolution methods, including the First-tier Tribunal and the Small Claims Court, providing clear steps for resolving housing conflicts effectively.